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At HypeFusion, we strive to provide our customers with a seamless and satisfying shopping experience. Please carefully read the following guidelines regarding our refund and exchange policy:

1. No Return Policy (Domestic & International)

We do not offer returns for both domestic and international orders.

2. Exchange Policy (Domestic Orders Only)

We offer exchanges for domestic orders only, under the following conditions:

  • A complaint must be filed within 24 hours of delivery.
  • The complaint must be sent to hypefusionindia@gmail.com with valid proof, including a video of the package being opened and clear photos of the item.

3. Conditions for Exchange:

  • Items purchased during sale events or with promotional discounts are not eligible for exchange.
  • Exchanges are subject to availability of the requested item. If the item is not available, a store credit may be issued.

4. Non-Exchangeable Items:

  • Personalized or customized items.
  • Items marked as final sale.

5. How to Initiate an Exchange (Domestic Only):

To initiate an exchange, please contact our customer service team at hypefusionindia@gmail.com with your order number, reason for exchange, and proof of issue (video/photos). Our team will provide detailed instructions on how to proceed with the exchange.

6. International Shipping:

No Returns or Exchanges: We do not accept returns or exchanges for international shipping.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at hypefusionindia@gmail.com with photos of the product and packaging.

8. Cancellations:

Orders can be canceled within 24 hours of purchase. Please contact us at hypefusionindia@gmail.com with your order number.

9. Contact Information:

For any questions or assistance, reach out to our customer service team at hypefusionindia@gmail.com.

HypeFusion reserves the right to amend this policy at any time. Please review our website for the most up-to-date information.